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These terms set out the rules that apply when you open and use a bit88 account — covering how your account works, how transactions are handled, and what we both agree to. Access to bit88 depends on your local law and whether you are in an eligible region.
By registering and using your bit88 account, you confirm that you have read and accept these terms in full. They govern every interaction you have with the platform — from account registration and wallet funding through bKash, Rocket or Bank Transfer, to how you access game content and raise a support request. We may update these terms when operational or regulatory conditions require it. When that happens, we will notify you through your registered account before the change takes effect. Continued use of your account after the notification period means you accept the updated terms. These terms do not override your rights under the laws of your jurisdiction. If a specific provision is found unenforceable under Bangladesh law or the law of another eligible region, the remaining provisions continue in full force. Nothing in these terms limits your ability to contact support, request account records or close your account. Where these terms refer to payment methods, they apply only to the routes configured for your region — bKash, Rocket and Bank Transfer are the confirmed routes available for eligible Bangladesh accounts. Any route not listed here is not covered by this policy.
These terms are specific in what they cover and what sits beyond them. Knowing the boundary helps you understand where our obligations begin and where a third party's own rules apply instead.
These terms cover how your account is created, authenticated and maintained. Rules around login, account suspension and reactivation all fall within this policy. We do not govern how your device or mobile network handles the connection.
Deposits and withdrawals processed through bKash, Rocket or Bank Transfer are covered here. The terms set out what we handle on our side. Your wallet provider's own terms apply separately to the transaction on their end.
Game content available in your account — from studios such as Pragmatic Play, PG Soft and Joker — is covered under these terms. Availability may vary by region and eligible access status as determined by your local law.
Links or services provided by third parties, including your mobile wallet provider or Bank Transfer institution, operate under their own terms. bit88 has no responsibility for third-party policy content or service decisions made on their platform.
These terms give you clear, practical ways to manage your relationship with your bit88 account. You are not locked into anything you cannot question or change. Start by reviewing your transaction history — your account area shows a record of every deposit and withdrawal processed through bKash, Rocket or Bank Transfer, including the date, method and status of each transaction. If any detail on your account looks incorrect — your registered contact information, payment method on file or personal details — you can request a correction through the account settings page or by contacting support directly. We will review and respond through the same channel you used to raise it. If you have a question about how a specific term applies to your account, our support team can clarify it. You are also entitled to request a full account closure at any time, which stops further access and puts your account into a deactivated state pending any outstanding transaction resolution.
Your signed-in account area holds a complete transaction log. Check it at any time to verify deposit and withdrawal entries processed through your configured payment route.
Account details — including your registered contact method and payment information — can be updated through settings. For changes that require verification, support will walk you through the steps shown in your account.
Any clause in these terms that is unclear to you can be sent to our support team for a plain-language explanation. We aim to respond through the channel you use to contact us.
You may close your account at any time by contacting support. We will confirm receipt, handle any pending transaction and deactivate the account on completion of that process.
If you need to ask about a specific term, dispute a transaction record or raise a concern about your account, there are published routes available. Use the channel that suits how you are accessing the site at the time — mobile or desktop.
The live chat option is available inside your signed-in account. Use it to ask about term clarifications, account status or transaction queries related to bKash, Rocket or Bank Transfer entries.
For written queries about these terms — including requests to review account records or correct registered details — send a message through the email route shown on the Contact page of this site.
The Help Centre in your account area contains published answers to common terms-related questions. If the answer is not there, any article includes a direct link to raise the question with the support team.
We maintain these terms with operational transparency. Below are the four areas where our approach to your account and data is most relevant.
We retain account and transaction records for the period required under applicable rules for eligible regions. You can request a summary of what we hold on your account through the support routes published on this site.
Our site uses session cookies to maintain your login state across mobile and desktop. No personal financial data is stored in cookies. Your cookie preferences can be managed through your browser settings at any time.
Account access is tied to your registered credentials. If you suspect unauthorised access, contact support immediately through live chat or email. We will place a hold on the account while the query is reviewed and resolved.
When we update these terms, we notify you through your registered account before the change takes effect. The updated terms are also published on this page. Your continued account use after the notice period confirms acceptance.
The questions below cover what we hear most often about how these terms apply to accounts, transactions and access on bit88.
Yes. These terms apply to your account regardless of the device you use. Whether you log in on a mobile browser or switch to desktop mid-session, the same account rules and transaction terms apply throughout.
We will send a notification to your registered account before any change takes effect. The revised terms are published on this page. If you continue using your account after the notice period, that confirms your acceptance of the updated terms.
Transactions you process through bKash, Rocket or Bank Transfer on your bit88 account are covered here on our side. Your wallet provider's own terms apply separately to how they process the transaction at their end.
Your signed-in account area includes a transaction history that you can review at any time. For a formal record request, contact support through live chat or the email route shown on the Contact page, and we will provide what we hold.
Access depends on your location and local law at the time of use. These terms apply to eligible regions. If you are unsure whether your current location qualifies, check the eligibility information in your account or contact support before proceeding.
You can raise a question about any clause through live chat or email support. If you disagree with a term that you cannot resolve with us, these terms do not limit any rights you hold under the laws of your eligible jurisdiction.